Contractors and self-employed workers can make or break the reputation of your business. Customers view your contractors’ work as your work and, if they lack competence, expertise or professionalism, they can lose your business customers and reputation.

Additionally, temporary workers often move from employer to employer, frequently in the same sector. If they experience or witness problems in one business, they may disclose those problems within the same industry, resulting in reputational damage to this business. Strong oversight structures and reporting practices reduce the risk of workers becoming involved in wrongdoing or in poor work practices, thereby preventing negative publicity.

SolveQuest helps businesses hiring contractors improve on their existing systems and introduce new processes so that they can:

• Avoid the risk of complaints from customers for poor quality of the work product, professionalism or conduct of contractors by introducing or strengthening processes to ensure accountability and oversight over self-employed workers
• Give confidence to customers, shareholders, investors and regulators by strengthening their governance processes to allow flexibility afforded by self-employed workers while retaining rigorous standards
• Minimise the risks of hiring an unknown or less known worker by having tested and principles processes in hiring practices
• Reduce the risk of reputational damage of contractors moving on to competitors and divulging negative or sensitive information from your business by ensuring that practices such as bullying, sexual harassment, discrimination and low quality work do not happen in your business
• Reduce the risk of costly lawsuits and reputational damage from complaints from your customers and your workers

“I’m a great believer in luck, and I find the harder I work the more I have of it” Thomas Jefferson

Do not leave your arrangements with contractors to luck: let us help your business get it right